PEEN NIGERIA LIMITED

ASSISTANT CUSTOMER SERVICE(FEMALE) - Lagos

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Active since 20-11-2017 Job category Sales - Office Staff / Telesale...
Location Lagos Level Entry level / Graduate
Educational level Bachelor / Graduate Employment type -
Hours 10 Salary -
JOB TITLE: ASSISTANT CUSTOMER SERVICE (FEMALE)

JOB DESCRIPTION
  • Ensure that every customer who steps in through the company’s door leaves a happy person
  • Assist customers in making decisions that will save them money in their purchases
  • Provide help to customers by offering advice whenever necessary
  • Resolve issues and complaints from clients by providing them with appropriate information
  • May be responsible for handling payments and ad, playing a part in various events and customer promotions
  • Take orders or sell products
  • May be responsible for setting up insurance policies and booking tickets for customers
  • Keep the company’s database and enter necessary customer information unto the existing ones whenever necessary
  • Collect payment for goods or services; give refunds when necessary
REQUIREMENTS
  • People’s skills: This is one skill that is just as important as a formal qualification, when it comes to this position. You must be able to easily get along with people
  • You must possess excellent communication skills for effective interaction with diverse groups of people
  • You must possess a friendly personality to be easily approachable by all persons
  • You should have a fair knowledge of IT; ability to find your way around the computer system and other related gadgets
  • A previous experience of working in a related field, or dealing with people whether face-to-face or over the telephone, or by email will give you an edge
  • Possession of basic math skills to be able to perform simple calculations on the spot
  • Ability to work effectively as part of a team
  • Ability to maintain positive disposition and be effective at work even when under pressure
  • Possession of administration skills
  • Ability to be patient with customer no matter how difficult they might be
  • Possession of a polite, thoughtful and friendly attitude
  • Ability to meet up with given deadlines
  • Ability to multi task and still work effectively
QUALIFICATIONS: 
Minimum of OND Holder

Applicants should reside around Yaba, Akoka, Bariga, Shomolu Axis and should send their CV to peennigeria@gmail.com
More information
This listing is a full-time job

Job category Sales - Office Staff / Telesales / Call Centre
Industry / Industries Retail / Wholesale
Region Nigeria
Keywords

Contact information

Name PEEN NIGERIA LIMITED

Location

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